Frequently Asked Questions

Over 200 types including executables, installers, scripts, documents, archives, images, fonts, configs, and more. Visit our file types page for the full list.

Yes. Upload and analyze files free with no account required. Enterprise features like approval rules, endpoint agents, and integrations are available after signing in.

Analysis time varies by file size and complexity. Most files complete quickly. You can close the browser and return later - your report will be waiting.

Files are processed securely and not shared publicly. All uploads are encrypted at rest with restricted access controls. See our Privacy Policy for full details.

A 0–100 composite rating that weighs threat detection results, code signatures, software category, vendor reputation, and licensing compliance into a single confidence metric.

Each file receives threat detection, trust scoring, vendor profiling, software classification, behavioral indicators, and policy signals — all presented in a structured report.

Yes. Authenticated users can re-analyze any previously uploaded file to get updated results with the latest detection capabilities.

Company profiles, breach history, and reputation data for the publisher behind each analyzed file. This helps you evaluate whether the software source is trustworthy.

We use multiple detection engines combined with behavioral analysis for high accuracy. No scanner is 100% — trust scores help you quantify confidence and make informed decisions.

Compliance metadata, data sensitivity flags, and governance indicators that help security teams assess files against organizational policies.

Lightweight agents for Windows, Linux, and macOS that monitor file activity on endpoints and automatically report findings to your dashboard in real time.

Criteria-based rules that automatically approve or flag files based on your organization’s policies — such as trust score thresholds, vendor allowlists, or category restrictions.

Yes. Business and Enterprise tiers support SSO federation, allowing your team to sign in with your existing identity provider.

Yes. Business and Enterprise tiers include data export capabilities for compliance reporting, auditing, and offline analysis.

Yes. Pro tier and above include API access for automation, CI/CD integration, and programmatic file submission.

Yes. Upgrade or downgrade anytime from your settings page. Changes take effect immediately.

The Free tier is permanent — no trial needed. Start with 50 analyses per month at no cost, no credit card required.

Each file upload or re-analysis counts as one analysis toward your monthly quota.

Yes. All paid plans offer annual billing with a 17% discount. You can switch between monthly and annual billing anytime from your portal settings.

Uploads are throttled to 10 per day after your monthly cap is reached. You can upgrade your plan anytime for more capacity.